Frequently Asked Questions

We deliver within 2–4 business days via Aramex Store-to-Door across South Africa. Once your order is dispatched, you'll receive a tracking number to follow your package every step of the way.

Absolutely. We offer a 30-day hassle-free returns policy. If you're not completely happy with your purchase, simply contact our support team and we'll arrange a full refund or exchange — no questions asked.

Once your order ships, you'll receive a confirmation email with an Aramex tracking number and a direct tracking link. You can also reach out to us anytime if you need help locating your package.

We'd love to hear from you! Reach us via email at hello@smartcharge.co.za, or visit our Contact page to send a message directly.